The rollout

Implementation plan for Casa Escondida.

A phased rollout designed to reduce risk — the foundation first, then operations, with your online presence built in parallel.

Phase 1 Weeks 1–15 Dependencies: None — foundation for all phases

Modules

ContactsInventorySalesPOS (Restaurant)StudioCRMAccountingHotel Module (Native) or Custom PMS with Dashboard

Key Deliverables

  • Company details, user roles & shared departmental logins
  • Product catalogue: F&B, beverages, dive services, retail with units of measure
  • Pricelists: Walk-in / Agent / Seasonal
  • Data migration: customers, employees, supplier lists
  • POS restaurant mode configured & staff trained
  • POS transactions charge to correct journals
  • One guest folio: consolidated billing (room, F&B, dives)
  • Reservation dashboard with calendar & availability view
  • Check-in & check-out flow
  • Custom PMS module for better UX & adoption
  • Folio charges posted to the correct journals
Phase 2 Weeks 16–20 Dependencies: Phase 1 complete

Modules

RentalSign (optional)Planning / CalendarActivitiesOdoo Mobile AppSMS (IAP)MessengerMaintenance

Key Deliverables

  • Gear sign-out/sign-in with digital sign-off & dispute evidence
  • Dive schedule & capacity planning in the system
  • Front-of-house to dive-team communication gap closed
  • SMS + Messenger for non-app guests
  • Equipment check pre/post dive + weekly maintenance logs
  • Mobile app deployed for dive staff
Phase 3 / X Weeks 3–18 (Parallel) Dependencies: Phase 1 product catalogue for booking engine

Modules

WebsiteeCommerce / Booking or Integration LayerPayment Provider (GCash via Xendit)AI Chatbot (optional)Channel Manager (Booking.com)TripAdvisor Reviews

Key Deliverables

  • Website refresh or integration layer for the existing site
  • Online booking with GCash & e-wallet payments (PH aggregator)
  • OTA sync with Booking.com via channel manager
  • TripAdvisor review collection pipeline
  • AI chatbot for lead capture & FAQs

* Project length is based on: (1) timely client availability for requirements review, UAT and sign-off within an agreed schedule; (2) final module scope (native Hotel module vs. custom PMS build); and (3) third-party integrations (Booking.com channel manager, Xendit/GCash, TripAdvisor) being available and approved. Timelines are indicative and confirmed during Phase 1 discovery.