Odoo CRM · set up by TechNext

Every diver remembered — enquiry to repeat visit.

TechNext sets up Odoo CRM so no enquiry slips through the cracks. Every message, guest and repeat diver sits in one visual pipeline — with reminders, quotations and forecasts built in — so the front desk always knows who to follow up and when.

Odoo CRM pipeline

Track every enquiry at a glance

Your pipeline, on one board. Each enquiry is a card that moves stage by stage — new, quoted, deposit paid, booked — with the expected value on every column. Drag and drop to reorganise, and see exactly where the week's bookings stand.

Kanban · drag-and-drop stages

Never miss a follow-up

Schedule a call, a message or a quotation in a couple of clicks — and Odoo plans the next step for you, so a keen diver is never left waiting for a reply.

Scheduled follow-up activity
All communication in one place

Effortless communication, no miscommunication

Incoming emails drop straight onto the right enquiry, and every call, message and note lives on the guest's timeline. Anyone at the front desk can pick up the conversation exactly where it left off.

Attractive quotations in two clicks

Turn an enquiry into a polished quote instantly. Pick the package from your catalogue and Odoo builds the rest — branded, priced and ready to send, with online payment and e-sign attached.

Create a quotation
CRM reporting dashboard

Turn the numbers into more bookings

Real-time dashboards show where enquiries come from, which packages convert and how the team is performing — so you double down on the channels and offers that actually fill the boats.

All the features done right.

Enable automation

Auto-create enquiries from the website, assign them to the right person and schedule the next activity.

Less manual entry

Send quotes and move enquiries along with drag-and-drop — no spreadsheets, no re-typing.

AI lead scoring

Odoo ranks enquiries by how likely they are to book, so the team spends time where it pays off.

Manage contacts

Create, import, nurture and score every guest and dive club in one shared address book.

Connected to the rest

CRM feeds Sales, the website, email marketing and the front-desk conversations — one need, one app, expand as you grow.

Sales
Website
Email Marketing
Appointments
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