Inventory
Never miss a message again
Receive notifications and open a chat window no matter what Odoo app you are working in. Your conversations follow you across the database so you will never miss a chance to connect.
odoo · websitesLive ChatEvery chat has potential
Odoo Live Chat routes live website questions to the right expert, allowing support agents to answer visitors in real time and turn conversations into leads.
Odoo Ready Partner
what it does
Live Chat, section by section.
The product as Odoo presents it. TechNext configures each part to your process.
01 · Live Chat
Answer questions, nurture leads, and solve problems instantly
With its user-friendly interface and robust features, Odoo Live Chat empowers your team to engage with website visitors, address queries, and nurture leads in real time. Whether you're looking to boost customer satisfaction or enhance your team's efficiency, Odoo Live Chat is the solution that bridges the gap between you and your audience, fostering meaningful connections at every click.
03 · Live Chat
Help is just a click away
Turn conversations into support tickets instantly without losing track of the important details. When a live chat operator runs into an issue that requires some investigation, they can create a Helpdesk ticket right from the chat window. And that entire chat history? It moves right over with the new ticket.
04 · Live Chat
Turn “visitor” into “customer”
Convert website visitors into potential sales with just a few keystrokes. As a visitor engages with your website, the live chat enables instant communication, allowing your team to promptly address inquiries and provide personalized assistance. These interactions can then be captured and transformed into leads within the CRM app, ensuring no potential business opportunity slips through the cracks.
05 · Live Chat
Meet Chatbot, your new teammate
From creating Helpdesk tickets to answering customer questions, the Odoo Chatbot is poised to be your most versatile employee! This intelligent virtual assistant is designed to provide instant responses and support round-the-clock. Say goodbye to long response times and hello to efficient automation!
screens
Inside the app.
how technext implements it
Live Chat, configured to how you work.
Standard Odoo first. We set it up on a staging database, migrate your data, train your team and stay on after go-live.
- Discovery: we map how the process runs today and match it to the app
- Configuration on a staging database, checked against real records
- Training for the people who will use it, on your own data
- Support after go-live: fixes, changes and upgrades
works with
All Odoo apps Apps that share the same database.
Website BuilderDrag-and-drop pages with SEO tools.
eCommerceOnline store tied to stock and accounting.
BlogArticles with scheduling and SEO.
ForumCommunity Q&A.
AccountingJournals, bank sync, tax reports and closing.
SalesQuotations, orders and upsells.
Product descriptions, screenshots and videos are © Odoo S.A., reproduced for reference from odoo.com. TechNext is an Odoo Ready Partner; we implement and support Odoo.
next step
Want Live Chat running in your company?
Tell us how the process works today. We'll say what to switch on first and what it takes.